We provide Accurate Results Dependable and Reliable Service Experience.

Reliable Testing laboratories (RTL) was established with a clear mission to provide customers with a dependable and reliable service experience unmatched in this region. As the name suggests Reliable stands for accuracy of results and dependable, hassle-free service. At Reliable Testing Laboratories, we reckon the value of time and understand that our valued customers need their time to focus on the core business activities to maximize their own customer satisfaction and bottom lines. Reliable Testing Laboratories guarantee our customers, by partnering with RTL, they will not be required to spare time to follow up on the processes of sampling, testing and reporting. Customers requiring regular service can sign up a contract with the required frequency and leave the rest to the efficient team of Reliable Testing Laboratories.

Accuracy of results is guaranteed at Reliable Testing Laboratory by a combination of competent , qualified and experienced personnel; hi-tech and premium brand of test equipment and instruments; implementing and maintaining a DAC certified Quality Management System in accordance with ISO 17025,a well formulated proficiency testing programme, staff training, and continuous improvement of the system through various means including customer feedback. At Reliable Testing Laboratory, all the processes are efficiently mapped and intermittent quality checks are carried out at each stage of the testing processes.

Quality Policy

The owners, managers and employees of Reliable Testing Laboratory are passionately committed to professional and ethical laboratory practices of highest standard to deliver accurate test results on time.

To ensure continuous improvement in our Quality Management System, we will set and review specific, realistic, measurable objectives based on among other things, relevant legislation, monitoring and measurement of business activities, analysis of data, feedback of customers and interested parties, training requirements and financial and technological options.

To meet customer requirements and achieve the greatest level of customer satisfaction, Reliable Testing Laboratory shall maintain the highest standards in its processes of testing services with the help of its Quality Management system.

Reliable Testing Laboratory shall employ competent and qualified personnel and superior testing equipment in its testing activities. Reliable Testing Laboratory shall continuously endeavor through education, teamwork and information to engage everyone to personally contribute towards continuous improvement in our Quality Management System.

Reliable Testing Laboratory shall adhere to local and applicable international regulations and guidelines at all times.

This policy will be periodically reviewed to confirm its continuing suitability for our Quality Management System.